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Macie Reports

Introduction                      
Next Step
Audio Problems Part 1
Audio Problems Part 2
Audio Problems Part 3
Audio Problems Part 4
1000th Customer
Uniform Standard
Forever Young
Killer Capacitors
Cool Warm Card
Bad Pixels
HL-DV7W

Time Code & Genlock

2000th Customer


Format Wars Series
Choose Below

Format Wars 2002

Format Wars 2003

Format Wars 2004

Format-IT Wars 2005

Format-IT Wars 2006

Format-IT Wars 2007


Good Bad Intermittent
Series - Choose below
Part 1 - Tape Stock

Part 2 - Video Heads
Part 3 - Lower Drums
Part 4 TC/Picture Breaks
Part 5 Power Problems
Part 6 Dealing With it


On the Road Again series - choose below

Roger - Tyler Florence

Roger - W/S of Poker

 2005...... 2000 Thanks!!

During the coverage of the aftermath of Hurricane Katrina, Macie Video Service logged its 2,000 client! That’s an increase of 1,000 in less than five years.

 


Mark & Roger

 

Mark French came to us to repair his Ikegami HL-V59 after it was damaged by the wash from a black hawk helicopter while shooting in New Orleans.  We were able to get him up and back in business in no time. We were blessed with an actual visit by Mark shortly after we received the parts needed for final repair.  

 


Pix of Mark shooting Katrina's damage

 

With a doubling of our client base, you may be wondering how we keep up with the demand? First of all, we added two of  Sony’s best factory trained technicians to our staff, after their local service center shut down. Second, we concentrate only on the most popular higher-end products from High Definition broadcast, to prosumer models. By servicing a lot of the same models we gain efficiency, and can justify our investment in parts, which ultimately helps in reducing turnaround time. We have also nearly doubled our shop space, and have made major investments in equipment to help us service the new HD gear and technology.  

Our heartfelt thanks go out to those of you who have been loyal to us and keep referring clients to us.

We will continue to show our thanks by providing the best service possible to those of you who depend on us.  

Take care,
Roger


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