Macie Video Service - Betacam, DVCAM Camera, Camcorder and VTR Service and Repair

Broadcast and Professional
Cameras and VTRs

Home Service Newsletters Articles Products FAQ's Directions Contact Us

Attention!!

Format / IT Wars 2008 Newsletter just released
click here

The Macie Video Service Advantage

Macie Video Service, located just south of Boston in Dedham, Massachusetts, is a fast and cost efficient maintenance service that is fully equipped to troubleshoot, test and align today's sophisticated production and editing equipment.

Savings: Consider the impact that one extra staff maintenance technician has on your annual budget. Then consider the savings you will realize when you use a maintenance service. It is like having a specialist on staff without the associated fixed costs.

Qualified Staff: With a staff of 5 full time technicians with over 100 years of combined electronics & video experience, you can have the peace of mind in knowing your equipment is getting the absolute best in care while here at Macie Video. Roger Macie has spent more than three decades in major market technical support of broadcast facilities. With a BSEE as a base, Roger specialized in ENG/EFP production equipment by becoming factory qualified by both Sony and Ikegami. It's no coincidence that we've grown from a handful of clients in 1990 to over 2500 as of early 2008.

Ikegami Authorized: for warrantee camera and camcorder repair of Betacam SP and DVCAM camcorders.

Sony Betacam SP, DVCAM, Ampex and BTS qualified VTR and camera service.

Panasonic Authorized: for warrantee camera and camcorder repair of DVCPRO. Also qualified for service and camera setups for DVCPROHD.

Innovative: First camera service company on the internet with newsletters, product offerings, service tips and "how-to" instructions.
* Led Sony headwear investigation leading to massive product and service reforms.
* Invented the "Macie Uniform Standard" which has been the only listed, bonified, defacto, accepted standard by major networks and production companies.
* First to realize and offer complete capacitor replacement packages as a preference to a "fix as they fail" routine. (Even the manufactures now use this method since Roger Macie's newsletter entitled "Attack of the Killer Capacitors")
* One of the first camcorder service companies to actually measure head tip protrusions in determining whether to replace the upper drums, instead of just replacing them after a certain amount of hours.

Well Equipped: Our shop is equipped with the latest state-of-the-art diagnostic and standard setting equipment for camera repair.
* Huge parts inventory on hand. Other parts 1 day away in most cases.
* Only the highest quality components used in camcorder repair.

Fast Turn-around: We understand that your gear is your living. With our huge parts inventory and large staff, we usually turn around your gear in 1 or 2 days, with many camcorder repairs done same-day.

Thorough: Equipment checked for current trouble and possible imminent problems.
* When camera arrives, a complete maintenance history is generated to better help in determining needs.
* Every invoice supplies a comprehensive explanation of problems found and work performed.
* Equipment cleaned before leaving shop.

Friendly: Right from the start with that heartlifting "Hi Honey!, How Ya Doin?" you'll receive from our office manager Paula, you'll know you're getting down-home, personal care.
* Roger is always available to answer your questions and concerns.
* Some of our customers even fly up with their gear and spend the day with us as we work.

Quality: Macie Video Service offers the highest quality workmanship available in the country - in fact over 80% of our work is shipped in from virtually every state. Whether your needs are basic, or more challenging, the caliber of work is always superior. Just Ask! Our best sales staff is our customers!

Client Base: Broadcast TV stations, network videographers, production studios, corporate video centers, manufacturers and you?

Macie Video Service, Inc. 200 Milton Street, Suite 102 Dedham, Massachusetts 02026
Ph: 888-MACIEVIDEO or 781-326-3135 Fax: 781-326-8620